New Heating System? Test Now Before Winter
Be prepared for the cold weather! Test your new heating system now and make sure you're ready for winter!
The first frost has yet to hit, and you probably haven’t run your new heating system yet. I would like to encourage you to find time in the next few days to turn on your heating system and make sure the system is functioning as expected. Below are several troubleshooting tips that might help you if you run into issues. If you need further assistance, please give us a call at 781-305-3319.
For Oil Customers:
Check Thermostat: Switch thermostat from Cooling to Heating. The thermostat must be set to HEATING or the system will not get the signal from the thermostat. Make sure it is set to a temperature higher than the room.
Check Burner Emergency Switch(s): By Code, oil burner equipment is required to have a means of stopping the flow of oil to the appliance in case of an emergency. There will be a KILL SWITCH usually at the top of the staircase leading to the basement. This switch will likely have a RED plate with “EMERGENCY” written on it. Ensure that switch wasn’t shut off at some point in time. There will also be a SERVICE SWITCH within 3-feet from the oil burner. Ensure that switch wasn't shut off as well.
Check Oil Tank: You’d be surprised how many “no-heat” calls come in around September and October relating to no oil in the tank. Ensure there is at least ¼ tank of oil remaining. If you are on auto-delivery with an oil provider, this usually isn’t an issue. This issue typically happens to call-on-demand oil customers. It’s possible you may have finished the heating season with little oil and simply forgot to call your oil provider for delivery. This is more common for oil furnace customers. Boiler customers usually still use oil during the summer for domestic hot water purposes (unless they have a stand-alone electric water heater.)
Check the Oil Burner RESET Button: ALL oil burners are equipped with a Primary Control which facilitates the operation of the burner. It controls when oil is sprayed into the combustion chamber, when the electrodes spark to ignite the oil, and it monitors other various safety-related features. Ensure the RESET button (usually RED colored) is not FLASHING RED. If it is flashing red, this means the burner has gone into a Soft Lockout. There is usually a reason for this but sometimes it can be a nuisance lockout—in this case, press the RESET Button and observe/listen to the burner. If there is a problem the burner will shut off and the RESET Button will remain SOLID RED. At this point, a service tech will need to visit the house to further diagnose the problem. NEVER press the RESET button more than twice!
For Gas and Propane Customers:
Check Thermostat: Some customers forget to make the manual thermostat switch from Cooling to Heating. The thermostat must be set to HEATING or the system will not get the signal from the thermostat. Make sure it is set to a temperature higher than the room.
Check Service Switch: By Code, Gas Furnaces and Boilers need to have a Service Switch located close by or on the appliance. This service switch kills power to the system. If this switch is off, the thermostat won't be able to send a signal to the system. Sometimes customers mistakenly think it is some sort of light switch and accidentally shut it off. It’s also possible that during the cooling season you may switch it off and forget to turn it back on.
Check Gas Valve: By Code, gas furnaces and boilers need to have a Gas Shut-Off valve close to the appliance to cut the flow of fuel. To ensure the valve is open, verify that the handle of the valve is pointed vertical position (same direction of the valve body). If the handle is pointed horizontal to the valve body, the valve is in the OFF position. It is possible at some point in time the valve was shut off at the end of the heating season.
Check Propane Tank: Check to make sure you have propane in your tanks. Insufficient propane will prevent the boiler or furnace from firing up properly.